![]() a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher. If you move to a different type of plan (e.g. Your recharge occurs 24 hours or more after your current plans expiry If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowance and a data rollover balance which contains the data you have rolled over. The new plan is of a higher value than your current plan (e.g. Your new plan is within the same plan group (e.g. $35 Mobile Plan to $25 Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.ĭata will rollover when you change plans within 24 hours of your previous plan's expiry when both the following conditions occur: If you move to a lower value plan (e.g.If you move to a different type of plan (e.g.Your recharge occurs 24 hours or more after your current plans expiry.You data will not rollover when the following occurs: If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited. When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance. If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowanced and a data rollover balance which contains the data you have rolled over. If your eligible recharge is on Data Plan, the amount you can rollover is determined by your Data Plan, if you have more data that your plans rollover allowance the additional data will not rollover and will be forfeited. If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover. If you are on a Family Plan, please note that you are not able to change to another Family Plan. The new plan is of a higher value than your current plan (e.g.Your new plan is within the same plan group (e.g.If you are changing plans, you may be eligible to rollover your data.ĭata will rollover when you change plans within 24 hours of your previous plans expiry when the following occurs: If your current plan is eligible for data rollover and you renew the same plan by recharging within 24 hours of it expiring, your data will rollover (how much will depend on your specific plans rules). Check our Critical Information Summaries to confirm eligibility. Please keep Insider Hookup discussion to this post only.Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Please do not attempt to get the offer or a code before then. Violations of this rule may result in a subreddit ban. We'll also be providing codes here on the sub and in the discord if we are able. Update: You may be able to sign up before the 17th and end up qualifying for the promo, but it is speculation at this time.ĭetails will be shared as more is learned. ![]() You must have Home Internet from T-Mobile or a connected device like a tablet or hotspot, but you can not already have voice lines. To clarify: The only people eligible for this upcoming Insider Hookup are Existing T-Mobile customers that do NOT already have voice lines at all. This promo will allow you to port in from your existing carrier and get 20% off all voice lines for the lifetime of the account. Starting March 17th the Insider Hookup will return for existing T-Mobile customers that have Home Internet or Connected Devices with no voice lines. If you believe yourself to be eligible but don't receive a code by tomorrow, you can ask support if your account is eligible. Eligible customers will have a special notation on the account. If you are eligible, you will receive a code. r/tmoemployees: The sub for employees onlyĮligible customers will be sent a code via e-mail or phone call. Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. Please see the new reddit layout for details on these rules (listed in the sidebar). General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. ![]() The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security?
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